We have three methods to solve your support issues.  Please look over the FAQ section as this is constantly updated and has many answers to common support questions.  Our download section includes the latest drivers and manuals for our entire range of products including step by step guides.  You can contact our support department direct by calling +1 866 849 3441, email us on or by using the below support form. All requests are checked seven days a week and a email reply will be sent out within twelve hours.

Frequent Answers & Questions  -  Downloads

To help our support department we require to have your serial device communication settings and preferably a pin out diagram.  Without these, support can be limited, if you are unsure, then please contact the manufacturer of your serial device for this information.

Support Form
Name :
Company :
Email :
HPS-200 : HPS-120 : HPU-120 : OEM Module (HCS-100, HPS-110) :
Support Question (please give as much information as possible, such as the device you are connecting to)